Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our POS software and services.

security

Data Protection

We are committed to protecting your personal information and ensuring your privacy rights are respected.

Our Commitment to Your Privacy

At urbanPOS, we understand the importance of protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our POS software services.

Last Updated: January 2025

info Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account or use our services
  • Contact us for support or inquiries
  • Subscribe to our newsletter or marketing communications
  • Participate in surveys or promotional activities

Business Information

For business customers, we may collect:

  • Business name, address, and contact information
  • Tax identification numbers and business registration details
  • Payment and billing information
  • Transaction data and business analytics

Technical Information

We automatically collect certain technical information, including:

  • IP address and device information
  • Browser type and version
  • Operating system and device identifiers
  • Usage patterns and preferences

how_to_reg How We Use Your Information

We use the collected information for various purposes, including:

  • Service Provision: To provide, maintain, and improve our POS software services
  • Customer Support: To respond to your inquiries and provide technical support
  • Communication: To send you important updates, notifications, and marketing materials
  • Security: To protect against fraud, unauthorized access, and other security threats
  • Compliance: To comply with legal obligations and regulatory requirements
  • Analytics: To analyze usage patterns and improve our services

share Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our business
  • Legal Requirements: When required by law or to protect our rights and interests
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given us explicit consent to share your information

security Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Incident response procedures

storage Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

account_circle Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing activities
  • Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

language International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

child_care Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

update Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

contact_support Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

email Email: privacy@urbanpos.com
phone Phone: +91 9826254590
location_on Address: 104, Royal Gold, Y.N. Road, Opposite City Center, Near High Court, Indore, Madhya Pradesh 452010, India