Please read these terms carefully before using our POS software and services. By using our services, you agree to be bound by these terms and conditions.
Understanding your rights and responsibilities when using our services.
These Terms of Service ("Terms") govern your use of urbanPOS software and services provided by Pulpy Orange IT Solutions LLP ("Company," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.
Last Updated: January 2025
By accessing, downloading, installing, or using our POS software and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use our services.
These Terms constitute a legally binding agreement between you and urbanPOS. We reserve the right to modify these Terms at any time, and your continued use of our services after such modifications constitutes acceptance of the updated Terms.
urbanPOS provides comprehensive Point of Sale (POS) software solutions including:
Our services are designed to help businesses streamline their operations, manage transactions, and improve efficiency.
To use our services, you may need to create an account. You agree to:
You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from unauthorized use of your account.
Our services are provided on a subscription basis. You agree to pay all applicable fees as described in our pricing plans. Fees are typically charged monthly or annually in advance.
We accept various payment methods including credit cards, bank transfers, and other electronic payment systems. All payments are processed securely through our payment partners.
Refund policies are outlined in our specific service agreements. Generally, subscription fees are non-refundable unless otherwise specified. You may cancel your subscription at any time, but cancellation does not entitle you to a refund for unused periods.
All content, software, trademarks, and other intellectual property rights in our services are owned by urbanPOS or our licensors. You may not:
You retain ownership of any data, content, or information you input into our services. By using our services, you grant us a limited license to use your content solely for providing and improving our services.
You agree not to use our services for any unlawful or prohibited activities, including:
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We implement reasonable security measures to protect your data, but you acknowledge that no system is completely secure. You are responsible for maintaining the security of your account and data.
We provide technical support for our services during business hours. Support is available through email, phone, and our help center. Response times may vary based on the nature of your inquiry.
We strive to maintain high service availability but cannot guarantee uninterrupted access. We may perform scheduled maintenance and updates, which may temporarily affect service availability.
We may update, modify, or discontinue features of our services at any time. We will provide reasonable notice of significant changes that may affect your use of our services.
Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, urbanPOS shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.
You agree to indemnify and hold harmless urbanPOS from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
You may terminate your account and stop using our services at any time. Termination does not relieve you of any obligations incurred prior to termination.
We may suspend or terminate your access to our services immediately, without notice, if you breach these Terms or engage in prohibited activities.
Upon termination, your right to use our services ceases immediately. We may delete your account and data after a reasonable period, subject to our data retention policies.
These Terms are governed by the laws of India, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Indore, Madhya Pradesh, India.
We encourage you to contact us first to resolve any disputes. If we cannot resolve a dispute through direct communication, you may pursue legal remedies as permitted by law.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Terms.
If you do not agree to the updated Terms, you must stop using our services and may terminate your account.
If you have any questions about these Terms of Service, please contact us: